Delete your NurseTrack account and data
NurseTrack is provided by your home-care agency.
In the app (fastest)
- Open NurseTrack and sign in.
- Tap Settings (gear icon) → Delete my account and data.
- Type DELETE and confirm.
Without the app
Email support@example.com from any address, with your name and registered mobile number, subject "Delete my NurseTrack data". We confirm by calling or texting that number and complete the deletion within 7 days.
What is deleted
- Your login (mobile number) and profile.
- All your location points and live location.
- All your check-in selfies.
What is kept
Visit records (patient, scheduled time, arrival / completion times and status) stay with the agency as service records, shown as "Deleted user" without your location details. They are kept only as long as the agency's legal and accounting obligations require.